Software support and maintenance is important and that’s why CitiTech offers top of the industry support. Our belief is that our customers are top priority. Our goal is to ensure your users can fully utilize this simple yet comprehensive software solution – so we welcome all questions, comments, and suggestions. We offer various types of support so we are always available should a question or problem arise.
We’re here to help
We offer toll-free phone support for our customers. Our programming experts and knowledgeable staff can help with any problem that arises, and we won’t rest until it’s solved!
1.800.738.9892 Call today!
Online chat is open to the public for both technical support, sales or general inquiry. It allows a customer or potential customer to communicate with a LIVE representative of CitiTech Systems, Inc.
With GoToMeeting we have the power to web conference with our customers and solve problems on the spot. Joining a meeting is easy – from either a Mac, PC, iPad®, iPhone® or Android device, our helpful professional staff will provide a simple link and help along the way.
CitiTech supports its software and its users with toll-free telephone support, web sessions, the Internet, and quarterly newsletters. User questions are usually answered on the first call, by qualified technicians… the CitiTech support team and developers. Software issues are logged and referred to the development team where they are resolved, usually in the next monthly software update. CitiTech provides detailed user manuals in electronic format and a robust integrated user help system as part of the basic software. Further, we provide unlimited toll free telephone support, on-site training, and web-based supplemental presentations and training.