"(The Trainer's) training program fulfilled our goals completely. It was a pleasure working with her. She is professional, personable, and was prepared and knowledgeable of the material. (The Trainer) provided an effective training program within an efficient time frame; a good value for our agency." (The County of Oakland, MI)

"(The Trainer) was able to explain the basics in easy-to-understand language." (The Village of Homewood, IL)

"On a scale of 1 to 10, training = 10!" (The City of Big Bear Lake, CA, in answer to the question, "How well did the training meet its objectives?")

"(The Trainer) knows her stuff! Very helpful and great trainer (very patient)." (The City of Alma, MI)

"(The Trainer) did a great job helping me become more comfortable with working in the system ... She was challenged with working with two different skill levels, yet still met both of our needs." (The City of Ypsilanti, MI)